Latihan soal Taking phone message

 Latihan soal Taking phone message 

1. Caller: ... may I speak to Mr.Rudy? 

Receptionist: I'm sorry Mr. Rudy has

just left his office ten minutes ago.

a. Hi everyone

b. Hello, My name is Rizky

c. Hello, Rudy's company 

d. Hello, Who's speaking

2. Receptionist:..... 

Caller: I would like to speak to the sales manager please.

a. Hello, Who's calling?

b. Hello, my name is Eva. 

c. Hello, can I help you?

d. Hello, may talk to sales manager please.

3. Caller: Hello this is Neezar.... Could I speak to Mrs. Dessy please? 

Receptionist: Sure.

a. I'm from Dimensi Bahasa Inggris 

b. May leave a message

c. Who am I talking with

d. Hello my name is Daniel

4. Caller: Hello I'm Karen from Lotty the Italian restaurant.....

Call receiver. I'm so sorry that extension is busy at this moment. 

a. May I speak to that extension?

b. Could you connect me to the extension 24?

c. Do you know the extension 24?

d. I'll connect you to extension 24.

5. Caller: Hello, my name is Daryl.

Receptionist: Hello..... Can I help

you?

a. Who is speaking? 

b. I am your receptionist.

c. Thanks for calling DBI corporation.

d. DBI corporation.

6. Ferry: Hello... I'm calling from Tech n' Lifestyle Magazine.

Leanna: Hello, Tokichi computer. What

can I do for you Sir? 

a. Can speak to Mr. Tokichi

b. Hello, I am Leanna

c. this is Leanna d. this is Ferry

7. Connie: Good morning, I'm Connie.

Sarah: Good morning......

Connie: would like to speak to Mss. Ranti please.

a. Hello, this is Fancy Cafe.

b. Fancy Cafe, how may I direct your

call?

c. Thanks for calling Fancy Cafe.

d. My name is Sarah. will deliver your

message.

8. Tino: Hello, am I calling Blaire Cake n' Bread? 

Walter: Hello, yes this is Balire Cake n'Bread......

Tino: Yes, I'm Tino. I would like to check my birthday cake order. Theo rder number is 283. Is the cake ready? Waiter: Yes Sir. your cake is ready.

a. What can do for you?

b. My name is John.

c. Would you like to order a cake?

d. Who is speaking?

9. Manda: Hello, good afternoon. Ferdinand: Helllo, good afternoon. Golden bay hotel...... How may I help you?

a. Who am I talking with? 

b. Can I have your name please 

c. My name is Ferdinand

d. Is Manda speaking?

10. Tiara: Hello, Ericsson telecommunication. Can I help you?

Pino: would like to speak to Mr.Ericsson please.

Tiara:..... You'll be speaking withi Hm in a sec.

Pino: Thank you.

a. Just a moment please.

b. I'm sorry he is busy at this moment. 

c. Can you call back in five minutes.

d. Would you like to leave a message?